UNEEK GIFTS
SHARE
  • UNEEK GIFTS
  • General Information
  • UNEEK GIFTS
  • >
  • BOOKS
  • >
  • FICTION & NON-FICTION
  • >
  • DIFFICULT CONVERSATIONS - HOW TO DISCUSS WHAT MATTERS MOST

DIFFICULT CONVERSATIONS - HOW TO DISCUSS WHAT MATTERS MOST

SKU:
$8.00
$8.00
Unavailable
per item

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" 


We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: 


· Decipher the underlying structure of every difficult conversation 

· Start a conversation without defensiveness 

· Listen for the meaning of what is not said 

· Stay balanced in the face of attacks and accusations

· Move from emotion to productive problem solving

  • Facebook
  • Twitter
  • Pinterest
  • Google+
1 available
Add to Cart
Updated: 7/2019